Home Infusion Deliveries: Bringing Care to the Patient's Door

Home infusion lets patients receive therapies in the comfort of their own homes instead of a hospital or clinic. It's better for many patients, but it depends on one thing going right every time: the medication and supplies have to arrive safely, on schedule and in the right condition.

Why home delivery is different

A delivery to a hospital loading dock and a delivery to a patient's front door are very different experiences. At home, the courier may be meeting someone who is unwell, elderly or anxious about their treatment. How that handoff goes shapes how the patient feels about their whole care team.

What a great home infusion delivery looks like

• On time, every time. Therapies are scheduled, and a late delivery can mean a missed dose.
• Temperature integrity. Many infusion medications need cold-chain handling all the way to the door.
• Clear communication. Calling or messaging ahead lets patients and caregivers know when to expect their delivery.
• Respect for the patient. Bringing packages to the door as requested, instead of leaving them in a hallway or package room.
• Confirmation. Delivery confirmations give the provider peace of mind that the patient received everything.

Delivery is an extension of patient care

At National Courier Express, we're proud to be the preferred medical courier partner for home infusion providers in the Georgia market. Our couriers are professional and courteous, and we treat every delivery as an extension of patient care.

Patients notice. Some of the reviews we're most proud of mention couriers who called ahead, arrived on time and brought deliveries right to the door for an elderly parent. That kind of care builds trust in the provider as well as in us.

Partner with a courier who understands home care

If you're a specialty pharmacy or home infusion provider, we'd love to talk about how we can support your patients. Get in touch with our team.